Information for a special holiday

Payable services upon request

  • Daily new orderable breakfast basket
  • Use of the washing machine

Arrival & Departure

  • Your holiday flat is ready for you from 2.00 pm on your arrival day.
  • On your departure day, we kindly ask you to leave the flat by 10.00 am, in order to make sure it will also be ready on time for the next guests.


  • We look forward to welcoming you. However, if you need to cancel your booking, you can do so free of charge up to 3 months prior to the arrival date.

  • In case of cancellation between 3 months and 4 weeks prior to the arrival date, we charge the first 3 days.

  • In case of cancellation less than 4 weeks prior to the arrival date, the cancellation fee is 80% of the booking amount.


The booking is binding only after receipt of a deposit.
But please always wait for our confirmation email with the payment request and bank details.

Travel insurance

As a special service, we offer our Roter Hahn cancellation cover.
Below you can even complete your holiday insurance >>

Fam. Knolseisen
Oberstrasse 15
I - 39050 Tiers (BZ)
Phone & fax: +39 0471 640042

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